CallCabinet
Record & analyse every conversation across all calling, conferencing, and contact center platforms
All about Callcabinet
Any Platform, Any Device, Anywhere, Any Time.
CallCabinet securely captures, stores, and analyses all conversations, no matter which platform they take place on. Whether it’s Microsoft Teams, Cisco, Webex, Avaya, Zoom, RingCentral, or any other service, you can enjoy seamless integration with all unified communications (UC), IP-PBX, and telephony platforms through one comprehensive solution. Whether customer-facing, internal, inbound or outbound, CallCabinet has stayed focused on the power of one solution for all conversations.
From Dodd-Frank and MiFID II to HIPAA, GDPR, POPI, PCI DSS, and beyond, CallCabinet ensures that your business conversations automatically comply with the latest regulatory standards. You can establish custom policies at a detailed level, giving you full control over regulatory and policy compliance throughout your organisation—whether at the office, department, team, or individual level.
Data-driven Decisions
A complete end-to-end view of communication insights with comprehensive dashboard views, aggregating data from multiple communication channel sources such as voice, email, social media, and chat.
Risk and Dispute Management
Recording data is secured by an AES 256-bit rotating encryption methodology and supported by multi-factor authentication. In addition, manage risk by providing a record of all business conversations.
Quality Control Analysis
Analyse recorded calls to identify quality control issues and areas for improvement. These insights can significantly optimise product quality, reduce waste, and increase operational efficiency.
Granular Policy Settings
Set recording policies to maintain the privacy and security of sensitive customer information by company, department, team, or individual for the most complete granular control across your organisation.
All about callcabinet
The Power of One!
CallCabinet is rapid to deploy and comes standard with military-grade security, data sovereignty, multi-tenancy, data resilience and redundancy, global support, and much more!
The advantages of using callcabinet
Why CallCabinet?
CallCabinet offers a comprehensive suite of solutions designed to support all your business communication networks, regardless of the number of platforms, users, departments, or extensions involved. As a leader in cloud-based compliant call recording, CallCabinet ensures seamless connectivity between your calling, conferencing, and contact center platforms and its own solution.
With pricing that scales according to usage, CallCabinet allows you to select the features that best meet your needs from various license options. Experience the full potential of CallCabinet’s flexibility. Streamline your requirements with a single, unified solution that provides everything from compliant call recording to detailed conversation analytics.
Watch CallCabinet in action:
Let’s get in touch!
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