As businesses grow and expand across borders, the need for responsive, multilingual support becomes essential. That’s why we’re proud to announce the expansion of our support capabilities to include French and Spanish, with additional languages coming soon as we continue to build out our regional teams.

This multilingual approach is part of our ongoing commitment to delivering exceptional service—wherever you or your clients are located. Language should never be a barrier to receiving expert help, and with ORdigiNAL, it won’t be.

What You Can Expect From ORdigiNAL Support

Our support services are designed to be flexible, scalable, and tailored to your specific needs. Whether you’re a small business or a global enterprise, we offer solutions that empower your team and keep your operations running smoothly.

Remote Training

From onboarding new users to mastering advanced workflows, our remote training sessions are designed to equip your team with the knowledge and confidence they need to succeed. We tailor each session to your environment, ensuring relevance and impact.

1st Line Help Desk Contracts

Our help desk services guarantee a response within 24 hours from experienced professionals who understand your systems and workflows. This ensures timely resolution of issues and minimizes disruption to your operations.

Certified Technical Support

Our support team is Microsoft-certified, bringing deep technical expertise and industry-recognized credentials to every interaction. Whether you’re troubleshooting a complex issue or seeking best-practice guidance, our experts are here to help.

Product Training & Updates

Stay informed with regular product briefings and up-to-date documentation. We ensure your team is always aware of the latest features, updates, and enhancements—helping you get the most out of your technology investments.

Why Multilingual Support Matters

As your business expands into new markets, the ability to communicate effectively across languages becomes a strategic advantage. Multilingual support improves customer satisfaction, reduces resolution times, and fosters stronger relationships with clients and partners.

By offering support in French and Spanish—and expanding further—we’re helping our partners bridge communication gaps and operate more effectively in international environments.

Tailored Solutions for Every Business Need

No two organizations are the same. That’s why we offer customized support packages designed to meet your unique goals and challenges. Whether you need short-term assistance during peak periods or long-term support for ongoing operations, we’ll work with you to develop a solution that fits.

Our services are built to scale with your business, ensuring you always have the right level of support—no matter how your needs evolve.

Ready to Empower Your Team?

If you’re looking to enhance your technical capabilities, streamline support operations, or simply ensure your team has the resources it needs to thrive, ORdigiNAL is here to help.

Contact your Partner Success Manager today to learn more about our multilingual technical support services and receive a customized quotation tailored to your organization’s needs.

Let us show you how our expertise can make a difference—across borders, time zones, and languages.