Dragon Migration Guide - ORdigiNAL
Action Required: Complete migration by March 31st, 2026 to avoid service interruption

Dragon Product Migration Guide

We're upgrading our servers to provide you with better performance and security.
Follow the simple steps below to migrate your Dragon product.

Select your product:
Dragon Professional Anywhere
Dragon Legal
Anywhere
Dragon Anywhere
Mobile
Dragon Professional
v16

Dragon Professional Anywhere

Follow these steps to complete your migration

1
Download the Latest Version
Select your region and download the installer:
2
Install the Application
  • Right-click the zipped folder, go the "Properties", unlock and unzip the folder
  • Right-click the installer and select "Launch SoD.exe and run as Administrator"
  • Follow the on-screen prompts
  • Restart your computer when prompted
3
Reset Your Password
On the login screen, click "Forgot Password" to set a new password for the updated system.

Dragon Legal Anywhere

Follow these steps to complete your migration

1
Download the Latest Version
Select your region and download the installer:
2
Install the Application
  • Right-click the zipped folder, go the "Properties", unlock and unzip the folder
  • Right-click the installer and select "Launch SoD.exe and run as Administrator"
  • Follow the on-screen prompts
  • Restart your computer when prompted
3
Reset Your Password
On the login screen, click "Forgot Password" to set a new password for the updated system.

Dragon Anywhere Mobile

Follow these steps to complete your migration

1
Install from App Store
Download Dragon Anywhere Mobile from your device's app store (iOS App Store or Google Play).
2
Configure Your Region
Tap the configuration link for your region:
If the link doesn't open the app automatically:
  1. Copy the configuration link
  2. Open Dragon Anywhere app → Login screen
  3. Tap the Nuance logo 5x quickly
  4. Tap "Update" → Paste URL → OK
3
Login & Reset Password
Use the forgot password link to set a new password, then log in with your credentials.

Dragon Professional v16 Subscription

Follow these steps to complete your migration

2
Upgrade Method 1 (Repair Install)
      Repair & Log In
  • Download the correct Dragon Professional Subscription installer for your region.
  • Run the installer and choose Repair, then complete the installation (restart may be required).
  • On the login screen, use Forgot password to create a new password and log in.
    1. Import Your Old Profile
  • When prompted to create a new profile, select Cancel.
  • Go to Settings → Profile → Import and open: Users\Username\AppData\Local\Nuance\NS16\Users
  • Select your previous profile folder & Repeat if you had additional language profiles.
3
Upgrade Method 2 (Change Server)
      Update Server & Log In
  • Go to Settings → Administrative Settings.
  • Update the server to the correct regional address: UK: nms-uk.nuancehdp.com EU: nms-de.nuancehdp.com AU: nms-au.nuancehdp.com
  • Apply the change. Dragon will prompt you to reauthenticate (a restart may be required).
  • Use Forgot password to set a new password (an email will be sent to you).
    1. Restore Your Previous Profile
  • Log in to Dragon and cancel the new-profile setup.
  • Go to Settings → Profile → Import and navigate to: Users\Username\AppData\Local\Nuance\NS16\Users
  • Select your previous profile folder to import it and repeat for multiple language profiles if needed.
Network Requirements
Ensure your firewall allows access to:
*.nuancehdp.com (port 443)
For IT administrators: View full network requirements →

Frequently Asked Questions

What happens to my profiles, commands & vocabulary?
Our team will transfer all your preferences, commands, and vocabulary to the new environment. Everything will be ready for you with the updated version.
Will there be any downtime?
The migration process is seamless. Simply download the new version and log in—your data will already be there.
What if I miss the deadline?
After March 31st, 2026, the old servers will be decommissioned. Please complete the migration before this date to avoid service interruption.
Need Help?
Our support team is ready to assist you with the migration process.
Contact Support