Contact Center 4 All

Experts in customer contact solutions

Skype for Business, Microsoft Teams & CC4All

CC4Teams Client Portal

With CC4ALL your Contact Center is wherever you want it to be!

Picking up the phone from 9 to 5 just isn’t enough anymore. You need to respond to your customers’ channels of choice, any time of the day. 

Just add CC4ALL to Microsoft Teams, Microsoft Dynamics or Microsoft Skype for Business, and you are ready for the future.


Give your Contact Center some space! All you need is WiFi and Microsoft Office
365, and your Contact Center Agents can work wherever they need to. No
boundaries, use your browser as a phone. Simply plug in your headset and start
working!
Your customer can connect with you on any channel and your system will
recognise that customer, and route them to the best agent.

 

Features you want to add

CC4ALL is ready for the future. Our solutions can integrate with CRM, we connect remote workers, our Voice Analytics enable you to analyze your customers emotions and we can monitor Social Channels as well.If, like most organizations, you work with Microsoft UC, your teams are working efficient and colaborating seamlesly. .

But when it comes to Contact Center features, you need a seperate system. NOT WITH CC4ALL. Our native integration with Microsoft Teams, Dynamics and Skype for Business give you all the extra features you need, and all from the same screen.Some of the main features we add to Teams, Dynamics, Skype for Business: 

Graphical IVR
Skillbased routing
Call transfer
Call recording
Real-time and historical reporting
Wallboards
CRM integration

Contact us now and start with our CC4All

Transistorstraat 31
1322 CK Almere
Nederland

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